Reporting to: Associate Director – HR & Talent Development.
Location: Nairobi.

Job Summary:

The role of this position will be to develop, facilitate and supervise training programs for employees, assess the needs of business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the workforce in line with Company HR Policy and the strategic goals of the business as well as manage employee relations.

Duties and Responsibilities:

  1. Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers.
  2. Draw an overall or individualized training and development plan that addresses needs and expectations.
  3. Deploy a wide variety of training methods.
  4. Conduct effective induction and orientation sessions for new hires or promoted staff.
  5. Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them.
  6. Manage training and staff development budget.
  7. Provide opportunities for ongoing staff development.
  8. Resolve any specific problems and tailor training programs as necessary.
  9. Maintain a keen understanding of training trends, developments and best practices.
  10. Provide guidance to employees and management in regard to HR policies and practices and relevant employment
  11. Manage staff welfare issues and Employee Relations within the
  12. Coordinate with the company’s internal legal department and external advocates in handling employee grievances and disputes.
  13. Perform other tasks as may be assigned from time to time.

Preferred Knowledge, Skills and Abilities:

  • A Degree in Human Resource Management from a recognized & reputable institution of higher
  • Certification in Human Resource Management i.e. CHRP will be a plus.
  • Minimum 7 years’ experience working in Human Resources with three preferably in a supervisory level managing Employee Relations, Training and Staff Development.
  • Registered Member of IHRM.
  • Computer proficiency, e.g., keyboard experience, email, Word, Excel, PowerPoint, HRIS Systems.
  • Knowledge of local employment
  • Experience in interviewing, orientation and induction of new employees.
  • Attention to detail and organizational skills.
  • Excellent written and verbal communication
  • Ability to handle multiple demands, work under time pressures and meet deadlines.
  • Conflict resolution and crisis management

 Interpersonal And Leadership Skills:

  • A strategic thinker and a person who understands business management through people.
  • Excellent communication and interpersonal skills
  • Excellent organizational and People management skills
  • Ability to lead and work as part of a
  • Ability to be flexible, adaptable and follow
  • Ability to make decisions and use initiative and be


If you believe you have high performance culture, positive mental attitude and are self-driven, then apply through having Senior Human Resource Officer – Training and Employee Relations as the subject of the email.


  • We do not charge for job applications and interviews.
  • Last day of application is 30th April 2024.
  • Shortlisting will be done on rolling basis.
  • Salary negotiable during interview.
  • Due to the huge number of applications we get, only shortlisted candidates will be contacted.
  • Canvassing will lead to automatic disqualification.
  • Applicants give the company express consent to conduct background checks for employment suitability.