Reviews from various customersPithon Kamau2019-11-21T03:02:10+00:00
Please fill in the form below the comments to share your experience with Optiven. Thank you for your great, unwavering support
Paul Mugo - New Jersey
Optiven is the only Real Estate company I can recommend to anyone seeking to invest in Kenya. Through diligent leadership of Mr. George Wachiuri as its CEO, Optiven has always delivered its promises. Na kila mfanyi kazi wa Optiven amefuata nyayo za kiongozi wake.
I witnessed that when I visited its Nairobi office in 2017 plus my other interactions as a customer since 2016. My confidence in Optiven developed the first time I met its CEO and his team in person during their tour in New Jersey.
Keep it up Optiven and please remember msemo wa kiswahili kwamba ”
Mgema akisifiwa, tembo hulitia maji”.
Maintain top quality of your “tembo” service.
My experience with Optiven is a journey. I got my title deed on August and on our way home I lost it. It was so depressing but I had to do what I had to do. I Reported it, and called Optiven the following morning and informed them. They were not only sympathetic with me but guided me through the process on how to get a new one.
The fact that their lands are clean they assured me that no matter who has it they cannot sell it. They were of so much help but along the process I run out of time and had to travel back to work out of the country. A week later I woke up to the best news. Someone called and reported that he picked it just the day I lost it. They went through all the necessary steps to make sure it was indeed the one. All these without my presence.
To this day I lack the words to describe their impeccable job to their clients. They have kept my title deed safe for me till my next visit. Thanks to Kyallo and Ann. Optiven really does value its people. May The Lord bless you.
Gladys Maina - New York USA
Good morning Mr. George.
I came to hear about Optiven sometimes in 2017 but I was so fearful coz the diaspora people have lost huge sums of cash through false companies. My fear was taken away by Stephen Mbugua when he had a session in Kikuyu Diaspora Media via our CEO Jeremy Damaris. I decided to trust your company through Steve and for sure I’m so glad I did so.
I was in Kenya last month and I visited Baclays Plaza 14th floor and I was amazed by the conducive and good customer service I received. It did end there, Steve took us to Kitengela where I had already committed with a plot in phase 3.
I couldn’t believe what I saw. Up to today, my song is that I just have to pull as many people as possible to come along with me to Optiven. I have done that and still doing it. Thank you for your vision because I am one of the beneficiaries. I have committed with more plots and other people have done the same through me.
Again thank you for giving Diaspora people hope of investing again despite what we have gone through by trusting our families or other companies back in Kenya.
New York USA
I would like to extend my gratitude and appreciation to you and the entire Optiven team. Your professionalism, availability, patience and support has made the whole process smooth. I felt I was in safe hands. Thank you again and remain blessed.
Samantha Darya - Madrid, Spain
First of all, i would like to Congratulate the entire Optiven Team in your excellent work. Jerusha, Florence and James Ploti (in absencia), your professional energy invested in empowering Kenyans throughout Europe was Admirable! It was great to have you in Madrid, Spain.
Furthermore, Congratulations on Winning (Optiven Amani Ridge) as Best Controlled Development Land Agent and Winner as Land Agent 2018 during the recent Real Estate Excellence Awards sponsored by Digital Events.
Hongera and keep up the great team work. Its a great motivation! Proud to be associated with Optiven Ltd. Asante Mr. Wachiuri.
Am humbled. Looking forward to seeing you in 2019.
From Spain, ¡Felicidades, muchas gracias y bienvenidos de nuevo!
Kind regards and God bless
To: CEO, Optiven Group
I wish to take this opportunity to sincerely thank you and your staff. My wife and I were among the 130 people that Optiven Group took to Napture Hotels in Mombasa between 1st and 4th November 2018.
Optiven Group had no obligation to do this; and the gesture is a clear evidence how much you value your clients. I bet that there are many companies offering services to customers in this country but only a few, if any, that have the kind of value you have for clients.
Besides spending a hefty amount of money on the Mombasa treat (I suppose), it’s equally amazing that your able staff teamed up with us; almost putting your office operations in Nairobi to a standstill, to give a treat to your clients.
Many companies and organizations in Kenya and world over put the target of maximizing profits as their prime drive. The way Optiven Group treated us in Mombasa is a deliberate indication that you have a different vision, other than profit maximization.
Not only did the Group gave us a treat, but you found time to join us and satisfactorily addressed our questions. On top of this, you personally went ahead to share your wisdom on investment with us in view of empowering us.
My words may not adequately express the feelings of my heart and that of my wife, but please know that we are greatly grateful to you and your staff. May the Lord bless Optiven Group and extend your boundaries as He did to the territory of Jabez.
Thanks yet again.
First time i visited your office i found it strange and awkward that no member of staff passed by without smiling and saying hello. After all, this is Kenya and our customer service is for the most part pathetic. That is when i realized it’s your organizational culture and a pleasant one at that. If only more organizations could borrow from you.
In particular, allow me to appreciate Anne Mwaura. She has been very professional from the beginning. Amiable, patient, always willing to help, highly competent, knowledgeable in her field and just a joy to interact with. Whenever i have needed any assistance, Anne is always at hand to assist and I have never had any reason to feel like my investment is insecure. She is definitely an asset and my prayer is that she’ll be encouraged to grow and achieve even more.
Thank you Optiven,
Thank you Anne Mwaura.
Good morning Ann
My name is Michael Njuguna . First ,I would like to express my sincere gratitude to Ann Njoki Mwaura, over the last 2-3 years, Ann has managed to sell me ttwo plots ,which I’m extremely happy with. As a company, I can assure you that ann and her expertise will take the company very far . Keep up the good work Ann , looking forward to working with you soon . Thank you and God bless
Lillian - Scandinavia
Greetings all the way from Scandinavia sending my sincere thanks to John for a well done job. I have been communicating with John through whatsapp,even though ive never met him in person,i got all the information i wanted with a true sense of hunor which i highly appreciate. Thanks for your guidance that led me acquire a property with the optiven. swift service very friendly and really informative, thanks once again John and may God guide and lead you to continue giving the good service to customers
Thanks Optiven for making what seemed impossible to me possible the day i met John was the turning point since he was able to present several payment options for Shekinar Gardens and today am happy client thanks John and finance team for great customer service am looking forward to having my title deed soon . Kudos George for the great opportunities