The Customer Service Week 2025 kicked off in style and on a high at Optiven Limited under the theme “Mission Possible.” The celebration was officially launched by the Optiven Group Chief Executive Officer Dr. George Wachiuri, and chaperoned by Christine Kasaya, Associate Director Customer Experience, Digital Marketing and Global Markets.
Optiven received the “Best Customer Service Excellence Award” at the Starbrands 2025 and this year, customers were the top beneficiaries in the celebration of the 2025 Customer Service Week. https://www.optiven.co.ke/newsblogs/best-customer-service-excellence-award/
During the launch, we announced an early Black Friday for an eighth of an acre at the recently launched Malindi Phase 8 by Optiven. The property is available for investors on a cash basis at a special price of 139,000 shillings from 159,000 shillings. In addition to this attractive pricing, the offer includes a return ticket to the cash buyers and a tour of Malindi Town courtesy of Optiven.
While endorsing the campaign, Dr. Wachiuri noted that the project offer is available for all investors emphasizing the importance of customer-centric innovation. “At Optiven, we believe that great service is not an act, but a culture. This offer is our way of saying thank you to our customers for trusting the Optiven brand,” said Dr. Wachiuri.
His endorsement was echoed by Optiven General Managers Joseph Alando and Tom Kibet. The launch of the Customer Service Week offer will be followed by a ground activation by the team from 8th October 2025 involving the marketing team of over 400 staff and 50 support staff. Adding a touch of fun and unity, the team also embraced a creative dress code throughout the week and will share a special team lunch, reinforcing the spirit of togetherness and appreciation.
Visit our offices this week to learn more and experience Customer Service week the Optiven way.
Invest with Optiven
Call: 0723 400 500 / 0790 300300
Email: info@optiven.co.ke
Visit our office: Zamani Business Park, Karen.
