Job Title: Executive Assistant to the CEO
Vacancy: 1 (One) position
Company: Optiven Limited
Department: CEO’s Office
Location: Global Headquarters – Karen
Reports to: Chief Executive Officer
Gross Salary: KES (TBA)

Job Purpose Statement:

We are seeking a highly organized, proactive, and discreet Executive Assistant to the CEO to provide comprehensive support at the highest level of the organization professional to join our dynamic team.  This is a critical, high-visibility role that requires exceptional judgment, impeccable attention to detail, and the ability to manage complex priorities in a fast-paced environment. You will act as a trusted partner to the CEO, enabling them to focus on strategic leadership while ensuring seamless day-to-day operations. The job holder is responsible for managing company communications, overseeing mentorship programs, and social media engagement for the organization, managing social media accounts, client engagement, and the CEO’s diaspora communication including handling calls and WhatsApp messages for the CEO when unavailable.

Key Responsibilities:

  • Office Management: Ensure the CEO’s office is organized, manage guests, assist with scheduling, plan mentees’ graduations, and attend CEO events.
  • Communication: Manage calls, respond to client emails, escalate concerns, and track CEO-related leads.
  • Social Media Management: Share Optiven projects, manage the CEO’s diaspora phones, conduct activations, and participate in Facebook Live sessions.
  • Customer Relations: Address customer concerns and ensure smooth execution of the George Wachiuri School of Mentorship (GWSM) program.
  • Any other responsibilities assigned

Qualification and Experience Requirements

  • Bachelor’s degree in Business Administration, Communication, or a related field.
  • Proven experience in executive support, customer service, or office management.
  • Proficiency in Microsoft Office Suite and other relevant software.
  • Minimum of 3 years of experience in executive support, customer service, or office management.
  • Excellent verbal and written communication skills in both English and Kiswahili.
  • Proven ability to achieve or exceed sales targets.

Key Competencies

  • Key Customer-focused with high emotional intelligence and professional maturity.
  • Strong interpersonal, problem-solving, pro-activity and conflict resolution skills.
  • Professional telephone and face-to-face etiquette and ability to maintain good stakeholder & relationship management
  • Highly organized with excellent multitasking and time management abilities.
  • High level of integrity, confidentiality, and attention to detail.
  • High level of organizational & execution excellence
  • To possess outstanding communication & interpersonal skills
  • Ability to maintain discretion & good judgment
  • High level of technical & digital proficiency
  • High resilience and adaptability
  • Self-motivation and ability to work independently with minimal supervision
  • Flexibility regarding working hours and occasional travel or after-hours support
  • Strong sense of ownership and accountability
  • Ability to work under pressure while maintaining a positive attitude.

Application Details

  • How to Apply: Submit your application via https://careers.optiven.co.ke/ Please quote “Executive Assistant to the CEO” as the subject.
  • Deadline: Applications close on 15th August 2026.
  • Shortlisting Process: Applications will be reviewed on a rolling basis.
  • Recruitment Fee: Optiven Limited does not charge any fee for job applications, interviews, or placements.
  • Communication: Only shortlisted candidates will be contacted due to high application volumes.
  • Disqualification: Any form of canvassing leads to automatic disqualification.
  • Consent: By applying, candidates agree to allow background checks as necessary.
  • Equal Opportunity: Optiven Limited is an equal opportunity employer.

 

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